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BEYOND.HOST – Solutions for seamless events
Every event presents its own set of challenges that go beyond the usual routine. Whether it’s a hotel, an event venue or a conference centre, clear processes and procedures are needed to ensure that even the much-discussed ‘little things’ run smoothly. During my time as F&B Director, it was often the little things that posed a challenge: who has been informed? What’s still missing? What has been overlooked?
The biggest challenge has always been to stay in close contact with guests, so that as soon as they need something, they can find a member of staff who can help them resolve their issue. And that is exactly where BEYOND.HOST comes in – developed from real-world experience, for real-world use.
“One click – and everything’s sorted”: How Beyond.Host is rethinking event communication
How did the idea for Beyond.Host come about?
Michael Tischer: Hans Umkehrer, founder of Xscreen Veranstaltungstechnik, and I
often found themselves on opposite sides of the same issue – he from the perspective of the
Technology, from an operational perspective. What we find time and again
has encountered: too many different communication channels, unclear processes and
Customers who always have to look for staff first. That’s why Beyond.Host was created
has been created. Contact staff at the touch of a button!
What role does sustainability play for you?
Michael Tischer: For us, sustainability isn’t just about using less paper or less
Printouts. We see sustainability as a mindset – not as an added feature.
It’s all about effective communication and clear processes.
One example of this is the motion sensor: this detects activity in the
meeting room and sends a message to the staff. That way, they always know,
as soon as guests are in the room, so they don’t have to wait unnecessarily. This increases the
Effectiveness.
What sets Beyond.Host apart from other tools in the hotel sector?
Michael Tischer: Beyond.Host deliberately focuses on the conference sector – that is, on
the processes that often take place between F&B, event technology, the kitchen and reception
take place. Everything we develop is designed with practical application in mind. No overload,
No unnecessary features. Just what you really need. And
Solutions to real-world problems.
What would you say is a genuine ‘best practice’ moment for you with Beyond.Host?
Michael Tischer: The versatility of large conferences – for example, a simple participant app with all
Information, Q&A and voting for the plenary session, a gong including push notifications, so that
All participants are back in the room on time and, of course, the effective
Communication between the event team and the organisers.
About Michael Tischer
Michael Tischer is CEO and co-founder of BEYOND.HOST. Thanks to his many years’ experience, including as an F&B director in the international hotel industry, he has a first-hand understanding of day-to-day hotel operations. Through BEYOND.HOST, he is developing a software solution that helps hotels, conference centres and event venues to streamline their processes, making them more efficient and more digital.
design.
Our vision is simple: hotels should be able to focus on their guests
– not on their processes. We believe that software can help with this if
It is clearly structured and practical. Beyond.Host will become even more
Expanded in a modular way – but without losing sight of the main focus: processes in the
Making the events sector smarter.
Are you interested in smart solutions for your event?
If you’d like to find out more about Beyond.Host or would like personalised advice on optimising processes at your hotel or event venue, we’d be delighted to hear from you.
Contact:
Michael Tischer
Email: michael@beyondhost.de
Telephone: +49 1733522791
BEYOND.HOST – For events that run smoothly.
Finally, we would like to extend our warmest thanks to Michael Tischer, co-founder of BEYOND.HOST, for the fascinating interview and the practical insight into a tool that tackles real-life challenges in day-to-day event management.
Kind regards, Sandra
